True North has been serving public safety customers of all sizes for decades. We set ourselves apart from the rest by offering the most feature-rich system in the market, fueled by passionate customer service. True North was created from working directly with our end users. This is the only way for a software company to truly understand the needs of the individuals who use our software on a daily basis. This is how True North started, and this is how True North will continue to grow. By partnering directly with YOU.
Yes! Absolutely! Every component of True North is cloud-native. We partner with AWS-Gov Cloud for any hosting needs. If your agency does not have reliable internet, we still deploy on premise.
True North is offered as a Site License.
Great question! Unfortunately, with so many variables like data conversions, interfaces and available agency resources this is a tough question to answer. For straight-forward deployments True North can be up and running within a few months. For more complex agencies the industry standard is between 12-18 months. True North works side by side with you to meet any timelines that are necessary.
Absolutely! We have the ability to create new modules very quickly to accommodate our agencies needs. There is no committee or group to deny your request for enhancements - we work to partner with each agency that works with us and will do what it takes to make sure you become more efficient.
Yes! True North has passed multiple audits in multiple states and has been found to exceed CJIS level security policies.
Yes! Each state we work in has certified True North to accurately submit NIBRS data. In Texas, we are one of the only vendors to consistently get a 9/10 with Texas DPS. No small feat there! True North was designed around making NIBRS and mandated reporting easier.
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